Marketing Metrics & Buyer Behaviour Research
Head: Professor
Malcolm Wright
The Marketing Metrics and Buyer Behaviour
Research Group is dedicated to helping marketers
understand patterns of buyer behaviour,
determining the best measures of brand
performance, and finding ways to optimise the
marketing mix.
This is a core group of the Institute. It follows
the Institute's trademark scientific methods of
large scale replication studies combined with
stochastic models of consumer behaviour. The
result is law-like patterns of buyer behaviour
and brand performance that are invaluable to
marketers.
The current research agenda includes: examining
how brands grow, measuring latent loyalty,
finding metrics that predict changes in market
share, optimising assortment size, and comparing
the productivity of alternative marketing
actions.
To view the Marketing Metrics and Buyer Behaviour
Groups Big Questions of Investigation,
click
here.
VIDEO:
Loyalty
